Terms of Use

This is a machine translation from the Croatian language, so we are not responsible for the accuracy of the translation.

1. Arrival/departure

Check-in from 16:00 to 23:00.

Departure must take place no later than 10:00 a.m. on the day of departure.

If the tenant does not appear by 23:00 on the day of arrival, the contract shall be deemed to have been terminated after 48 hours without notice to the landlord.

The landlord or his representative can then freely dispose of the item.

A (pro-rata) rent repayment due to early departure does not take place in principle.

2. Special requirements and additional contracts
Are possible in principle. You will need a written confirmation from the landlord. In the case of pets, the type and size must be indicated.

3. Payment
With the payment of the deposit to the landlord's account, the rental agreement is concluded.

  • Terms of payment for an accommodation facility "Studio-Apartman":
    • A deposit of 60% is paid at the time of booking
      • Written confirmation will be sent after receipt of payment 
      • After the deposit, the balance of 40% is due 14 days before the start of the trip.
  • Terms of payment for an accommodation facility "Holiday-Home": 
    • A deposit of 40% of the rental price is due within three days of receipt of the reservation documents. 
      • Written confirmation will be sent after receipt of payment 
      • After the deposit, the balance of 60%, is due 90 days before the start of the trip.

In case of non-compliance with the terms of payment, the landlord may withdraw from the contract. Non-payment is considered a waiver and entitles the tenant to sublet. Additional costs for water and garbage disposal are not charged. Energy costs are calculated according to consumption if they are used outside of personal and hygienic needs, for example, to charge the batteries of electric cars. The price per kWh is based on the price of the Croatian energy supplier on the day of use.

4. Revocation
You can withdraw from the contract at any time, under the following conditions: 

  • The withdrawal must be made in writing. 
  • The time of cancellation is calculated from the date of receipt of your cancellation message. 
  • Cancellation conditions for an accommodation facility "Studio-Apartman": 
    • Cancellation is free of charge up to 14 days before the day of arrival.
    • For cancellations from 14 to 7 days before arrival: 60% of the total amount of the reservation will be charged.
    • For cancellations of 7 days or more or NO SHOW: 100% of the total amount of the reservation will be charged.
  • Cancellation conditions for an accommodation facility "Holiday-Home": 
    • Cancellation is free of charge up to 90 days before the day of arrival.
    • For cancellations from 90 to 60 days before arrival: 40% of the total amount of the reservation will be charged.
    • For cancellations from 60 days to 30 days before arrival: 80% of the total amount of the reservation will be charged.
    • For cancellations of 30 days or more or NO SHOW: 100% of the total amount of the reservation will be charged.

The termination date is considered to be the date on which the notice of termination arrives (for Sundays or public holidays, the following working day applies).

In case of non-arrival or unannounced delay, the landlord retains the total amount of the reservation.

5. Obligations of the tenant
The tenant undertakes to handle the rental objects (holiday home, inventory, and outdoor facilities) with care. If damage to the holiday home and/or inventory occurs during the rental, the tenant is obliged to report this to the property manager immediately. Defects and damage found on arrival must be reported immediately to the property management, otherwise, the tenant is liable for the damage incurred. A reasonable deadline must be set for the rectification of damage and defects. Complaints that have not been reported immediately on-site are excluded. Complaints received by the tenant at the end of the stay or after leaving the holiday home are also excluded from compensation. In the event of any disruption to work, the tenant is obliged to do everything possible, within the scope of his legal obligations, to contribute to the elimination of the malfunctions and the minimization of any damage. On the day of departure, the tenant is obliged to take personal belongings with him, throw household waste into the containers provided for this purpose, and place the cleaned and washed dishes in the kitchen cabinets.


6. Data protection
The tenant agrees that the necessary data about him will be stored, changed, and/or deleted within the framework of the contract concluded with him. All personal data will be treated with absolute confidentiality.

7. Liability
To the best of our knowledge, the tender was issued. We are not liable for any effects on the rental property caused by force majeure, power, and water failures typical of the country, and storms. Likewise, there is no liability in the event of the occurrence of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites, or disruptions caused by natural and local events. However, the landlord will be happy to help solve the problem (as far as possible). A liability of the landlord for the use of the provided play and sports equipment is excluded. Arrival and departure is the responsibility of the tenant. The landlord is not liable for personal belongings in case of theft or fire. The tenant bears full responsibility for intentional destruction or damage.

8. Final provisions
Photos and text on the website or In the flyer serve the realistic description. The 100 percent setting with the rental property cannot be evaluated. The landlord reserves the right to make changes to the equipment (e.g. furniture) if they are equivalent. Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the profitability of the remaining conditions. The invalid provision shall be effected by an effective justification that comes as close as possible to the economic and legal will of the contracting parties. Croatian law applies. The place of jurisdiction and fulfillment is the District Court in Rovinj-Rovigno.